iTrent – HR and Payroll System

This is the part of the system that is exclusively for you. It provides you with access your ‘smart’ payslip; view and update your personal details, qualifications, view and amend your bank details, request annual leave, view your annual leave entitlement and obtain a summary of any other absences you may have had.

In the future, you will also be able to self-report sickness absence and submit pay and expenses claims.

To access iTrent, there are two options:

If you have a CET email address, please use this link – https://ce1069li.webitrent.com/ce1069li_ess.

If you do not have a CET email address, please use this link – https://ce1069li.webitrent.com/ce1069li_lss

You can access the system from any device, in any location that has internet access.

The system has been configured to utilise CETs Single Sign-On/Multi Factor Authentication software, making the sign-in process super simple, whilst ensuring complete security.

If you need any help, you can view the How to log into iTrent ESS (Employee Self Service) guide.

In July 2024, our service contract with ‘Access for People’, our HR platform, ended. This gave us the opportunity to explore alternative options. Following an in-depth procurement process, iTrent was chosen as our preferred HR platform, due to its excellent Employee Self Service offering (ESS).

CET has invested in ‘smart’ payslips, allowing you to drill down into the finer detail of how your pay is calculated each month. This technology allows you to look into items such as additional hours, tax code, personal allowance, pension rates, associated calculations and more. You can also save, download and print your payslip.

All of this is can be accessed through ESS.

Instruction as to how you can access your payslips can be found here.

CET will ensure that payslip are available through ESS on pay day each month. Your payslips will remain stored within ESS for the duration of your employment.

Should you leave CET for any reason, access to ESS will continue for 90 days from your last day.

P60s will be issued through ESS in 2025. P60s issued to you prior to this date will not be made available through ESS and it is therefore important that you retain the copies extracted from ‘Access’ prior to its’ removal.

You can find the guide here. 

You can amend most of your details by going into the relevant screen in the self-service portal. 

Changes to bank details can be make via ESS. However, it is important to note that bank details do require further authorisation before they are live in the system.

Authorisation is determined by the date on which your request is made.

Changes can only be made before the 5th of the month within which you wish to make the change. 

With that in mind we strongly advise you DO NOT close your other account until your first salary payment has been made to your new account.

In these instances, you should contact the HR Team at askhr@cumbriaeducationtrust.org.

The system is completely secure so only senior managers and those directly involved in generating your pay or processing your HR information have access to personal and sensitive information held about you.

iTrent was chosen for its ease of use. User guides for each element of ESS are available and the HR Team are always on hand at askhr@cumbriaeducationtrust.org.

We aim to respond to all employee queries within 3 working days.

Queries relating to the your employment, hours, salary or similar topics should be referred to your line manager in the first instance. 

Queries relating to signing in and/or navigating iTrent should be sent to askhr@cumbriaeducationtrust.org. 

We aim to respond to all employee queries within 3 working days.

Employees working on a full year basis will be required to book their leave through ESS. You can find a helpful guide here. 

Leave cancellation can also be made through ESS, guidance can be found here.

The HR team will be rolling out the use of e-sign software in iTrent Employee Self Service (ESS) to deliver electronic employment letters and documents to staff including, letters relating to contract extensions, changes to contract terms/hours/pay/allowances, and more.

The following steps outline the process that is followed when an electronic letter is sent to you by the HR team:

• When a letter is issued, you will receive an email with notification that a document has been sent to you and is available to view in iTrent Employee Self Service (ESS) – we recommend that you navigate to ESS and sign in, rather than click on any links in an email (to avoid clicking spam by accident)
• Your manager will also be notified that a document has been sent to you
• When you log into ESS, the document should automatically open
• You will be asked to either electronically sign or acknowledge the document, as appropriate. The software creates the signature for you. If you have any questions about the document, you should speak to your line manager in the first instance
• Once your document is signed or acknowledged, it will be stored in ESS and will remain accessible to you for the duration of your employment and available to download. You can access the letter in ESS by selecting ‘View Profile’ and then the ‘Employment’ tab – your document will be in the section marked ‘My Correspondence’. The document will show the date and time that you signed it.

Managers will be assigned a ‘People Manager’ account, which you will use to authorise employee requests.

Approval and authorisation are simple processes which will reduce the amount of paperwork, duplication and risks associated with manual processes.

However, it is important to note that ALL staff, regardless of role, will be issued with an ESS account which is exclusively for their use.

It is really important that you read all of the information we send to you via email or hard copy so that you do not miss any important information.

We recognise that not all staff access their emails on a daily basis, so we will be posting communications on our staff notice boards throughout the Trust.